March 22, 2013

Towers Watson Survey

More data – Towers Watson published their 2012 Onsite Health Center Survey Report and, of course, it provides some great stats and an up-to-date overview of onsite care and employer attitudes, costs, etc.    The primary reason cited for opening an on-site clinic remains increased productivity (62% of respondents with an on-site clinic already in service reported this as their reason).  However, control and reduction in medical costs came in at a close second at 56%.    In this era of a growing shortage in primary care physicians, it isn’t surprising that “improve access to care” came in at number 4 with 38% of respondents reporting this as a reason for opening a clinic.  What remains somewhat surprising is that there are still employers who are shying away from on-site creation because of  privacy concerns of their employees.  We had hoped this would have been significantly reduced by now.

What are the on-sites offering?  Biometric screening, 81%; urgent care 70%, primary care 63%, limited pharmacy 43% and now, telemedicine 8%.  The survey reported that another 28% are considering offering this in the near future.   48% offer disease and chronic condition management (we feel this and primary care are actually a cornerstone of success) and, overwhelmingly, (67% of those with a center now and 70% of those who plan on creating one) use an outside vendor to manage the site.

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Filed Under: On-site Facilities, Research

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