November 12, 2010

Staffing Concerns for the PCMH

University of Michigan researchers are publishing the results of a study they have completed in which they attempted to assess the effects of redistributing chronic disease care workload among PCPs and specialists in the patient-centered medical home model.  This model is a key component of on-site clinics, and is likewise a concept being promoted in healthcare reform.   The results of the study demonstrated that certainly the PCP is the most cost-effective and efficient way in which to address chronic illness, follow-up, wellness assessment, and preventive medicine – all of those things.

However, the study also finds that it can’t be done today (or in the near term) without a significant increase in the number of primary care physicians; having current PCPs work more hours; or specialists taking on even more of these issues (causing reduced access to specialists).

This is a huge problem for the nation as a whole.  Primary care traditionally hasn’t been attractive to residents for many reasons, not the least of which are low pay and heavy call.   Fortunately, the on-site model has recognized these problems by offering positions where the physician doesn’t have to depend on volume for income and actually has the time to do his/her job with every patient.  The model is designed and geared toward allowing the physician to do the job he/she was trained to do without financial penalty.

It has also recognized that the use of mid-level provider – who come trained with a focus on education, wellness, and preventive care – is paramount in providing the level of service that makes sense and makes an impact.  So, while other healthcare systems may struggle to find qualified PCPs, the on-site world will continue to have an advantage in the recruitment of medical professionals (at least until the PCMH truly comes of age).

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Comments

  • occupational therapy

    November 14, 2010 at 3:38 am

    It’s really a nice and helpful piece of information. I’m glad that you shared this helpful info with us. Please keep us informed like this. Thanks for sharing.

  • MidMichigan Physician Group

    August 28, 2013 at 2:22 pm

    Your article was helpful. Is there any source I could reference that would show what staffing should be in a PCMH primary care office?

  • OnSite Clinics Editor

    August 28, 2013 at 2:44 pm

    We don’t have those standards, recommendations. You might find helpful materials, if you are attempting to become a PCMH, at the following links, however:

    http://www.aafp.org/fpm/toolBox/viewToolBox.htm#Parsys73965

    http://www.ncqa.org/Programs/Recognition/PatientCenteredMedicalHomePCMH/BeforeLearnItPCMHNEWPAGE.aspx

    And, you can try reaching out to some of the vendors, to see what their recommended staffing levels might be. They are, of course, probably higher than what you are accustomed to in a standard primary care model; but the concept is focused on being a “team” and putting everyone in the same communication loop for patient care.

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